Questions, answered plainly.
Every answer has its own anchor, so you can share a question directly.
Cost & billing
Today, semaglutide plans start from $152/mo on the 12-month plan, and tirzepatide from $232/mo on the 12-month plan. Every dose, consult, supply kit, and shipment is included. See treatments & pricing.
No. Every strength is sold at the same price, so titrating up never costs more. Dose is a clinical decision, not a pricing tier.
No. What you see is the whole price. We don't charge platform fees, consult fees, or shipping.
No. Halwel is cash-pay by design, so there are no prior authorizations to wait on and nothing to be denied. HSA and FSA cards are accepted.
Yes. You can do either in the portal whenever you want, and you'll never have to call anyone. A pause keeps your dose history, so picking back up is easy.
Speed & process
Intake takes ~5 minutes, a licensed provider typically reviews within 24 hours, and medication ships cold-chain in 3–5 days.
Usually not. Most states let a provider review your intake without a visit. If your state or your clinician requires one, it's scheduled in the portal at no extra cost.
A licensed provider reviews your intake and decides whether treatment is appropriate for you. If it isn't, you won't be prescribed, you're refunded in full, and your clinician will explain why and what alternatives may fit.
A short check-in before each refill tells your clinician how you're responding; they adjust the dose and the refill ships automatically.
Treatment & safety
The most common are nausea, constipation, and reflux while your dose is increasing. For most people they are mild and pass. Your clinician paces your dose and is a message away.
Your medication is prepared by a licensed 503A compounding pharmacy to your prescription. Compounded medications are not FDA-approved and are not reviewed by the FDA for safety, efficacy, or quality.
A licensed provider makes that decision, based solely on your intake. In general, treatment fits adults with a qualifying BMI or a weight-related condition and no contraindications.
Privacy
Yes. Your health data is protected under HIPAA and is never shared with employers or insurers. See our privacy policy.
Yes. Packages are plain, with no medication names visible.
Switching providers
In most cases yes. Note your current medication and dose in the intake; your clinician can typically continue it without restarting titration.
They help, but they aren't required. Your intake answers are usually enough, and your clinician will ask if anything more is needed.
Still deciding? Ask us directly.
Or start the intake and let a clinician look at your case. That answer is free.
Start your intakeNo insurance needed. Cancel anytime.